New Delhi: After receiving many complaints regarding delay in publication of seat charts, Railway has asked its commercial offices to prepare a chart of reservations 4 hours before the departure of trains.
“This will facilitate a hassle free journey to passengers as they will be clear about the position of their reservation status,” said a source who is aware of the circular being issued to the offices of commerce.
“This will facilitate a hassle free journey to passengers as they will be clear about the position of their reservation status,” said a source who is aware of the circular being issued to the offices of commerce.
To make the travel of passengers’ smooth, Railway has taken many steps in the past also. In Metropolitan cities, it has developed many stations as originating and terminating station. Like in Delhi, Anand Vihar, Nizamuddin and Saria Ruhilla have been developed as starting station beside New Delhi and Old Delhi Railway Stations. Many originating stations help to reduce not only congestions but also facilitates passengers to reach the stations.
“Reservation Charts of the trains should be prepared at least 4 hours before the scheduled departure of the train without fail. For this purpose, wherever required, the timings for the release of emergency quota can be adjusted accordingly” said the circular. This direction will be implemented from 1st of October.
“Delay in preparation of charts happens mostly because the movement of VIPs. Their request also comes at the last moment of departure of the train. To turn down the request of VIP is very difficult for the employees as it attract ire of important persons” said an employee of the commercial department on the condition of anonymity.
Along with this arrangement, Railway is considering another proposal under which, after preparation of reservation charts, the facility of reserving available vacant accommodation in the train or cancel the already booked ticket, which at present is available only at current counters of train originating station/identified roadside station, up to a specified time before departure of train, shall be made available on the internet and also at other PRS centres.
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